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One-day trial
Account setup

Portal and device-ID access

Use a portal route only when it has been supplied for the exact device and account. Device identifiers can be part of activation and need private handling.

Follow the supplied method.

  • Identify the model, firmware and actual portal software.
  • Confirm whether the account uses a portal, device identifier or username/password method.
  • Enter only the server details supplied for that account.
  • Ask support before replacing a portal or resetting the device.

Keep the diagnosis precise.

A MAC address is a device identifier; macOS is Apple’s computer operating system. Confusing those terms can send a setup request down the wrong path.

Test before choosing a paid term.

After installing the confirmed compatible app, request the one-day free trial through WhatsApp. Use your normal device and network, and check the sources and controls that matter to you.

Trial checklist