Applies to: A service is explicitly presented as a time-shifted edition, such as a plus-one variant.

The useful distinctions

  • A displayed suffix can identify a different service edition.
  • A global offset affects more than the single entry under investigation.
  • The dated source schedule is needed to confirm the intended shift.

Preserve the shifted edition in the name

A plus-one label is a reason to ask about a service’s own schedule, not a reason to treat the whole programme guide as one hour wrong. Keep the suffix with the channel name and compare the intended edition against its dated source listing. Even when a familiar naming convention suggests a shift, confirm what the source actually means rather than inventing a rule that must apply to every similarly named service.

Use unaffected services as a control

Check whether an unrelated channel already lines up with its own schedule. If it does, a global offset would risk making a correct entry wrong while obscuring the original edition question. Record the base and shifted service sequences separately. A viewer can describe the difference without editing every guide setting or asserting how a particular player implements time-shifted services. The safe next step is a narrowly scoped association or edition check.

Hypothetical worked example

Fictional Harbor One and Harbor One +1 have separate dated listings on 8 November 2026. The base service shows “Village Walk” at 18:00, while the approved shifted-edition listing places it at 19:00. A different news service already matches its own clock. Moving the entire grid by one hour would introduce a second problem instead of answering which schedule belongs to Harbor One +1.

A focused way to proceed

  1. Record the full time-shifted service label.
  2. Compare its own dated schedule with the base service’s sequence.
  3. Keep any correction limited to the confirmed edition and approved configuration.

When to stop or ask for help

Confirm the time-shifted edition’s own schedule and avoid a global correction unless independent evidence supports one.